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Customer Support Contact Us Site Map  

Contacting Support

Email

To request support or to report an incident, please send your emails to
support@itgroup.com.ph

 

Chat

 

Telephone

+632.636.0576
+632.439.5745
+632.437.3583
+632.635.6739

 

Work hours

Work hours are from Monday to Friday, (GMT+8) 0900 to 1800 hrs

Support Options

IT Group delivers Information and Technology as a "service" under a fixed-fee, continuous engagement. Our portfolio of support services include remote monitoring and management, remote back up, data and network security, on-site support, and managed/hosted applications for telephony, online collaboration, CRM and ERP.

We offer three programs, each one designed to meet different service level requirements. Move your mouse over each item to find out more about each service:

  Adobe Systems

Servicedesk assistance via phone/email

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Application Updates

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Internet connection sharing

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Managed network services

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Perimeter Security

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Email Antispam

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Email Archiving

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Internet usage policy enforcement

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Weekly Incident Reporting

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Preventive Maintenance

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Remote monitoring

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Remote management

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IT asset management

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Wellness reports

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IT strategy and budgeting reviews

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Want to avail of our services? Contact us today

 

 

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