Enterprise Content Management

Enterprise content management (ECM) solutions can allow you to manage all phases of the content lifecycle: from content creation, approvals, publishing, searching, expiring and archiving from one place. With ECM systems, your organization can more effectively meet business goals (increase profit or improve the efficient use of budgets), serve its customers (as a competitive advantage, or to improve responsiveness), and more effectively protect itself (against non-compliance, law-suits, uncoordinated departments or turnover within the organization). IT Group's ECM solutions blend seamlessly into existing business processes and offer rapid implementation and quick user adoption.

Solutions include:

• DM – Document Management--these systems control documents from their creation through to long-term archiving. Document management includes functions like:
  • Check in/Check out for checking stored information for consistency
  • Version management to keep track of different versions of the same information with their revisions and renditions (same information in a different format)
  • Search and navigation for finding information and its associated contexts
  • Visualizing for showing information in structures like virtual files, folders, and overviews
• Collaboration (collaborative systems, groupware)—collaboration simply means "working together." However, these solutions, which developed from conventional groupware, now go much further and include elements of Knowledge Management. Collaboration includes the following functions:
  • Jointly usable information databases
  • Joint, simultaneous, controlled information processing
  • Knowledge based on skills, resources and background data for joint information processing
  • Administration components such as whiteboards for brainstorming, appointment scheduling, project management etc.
  • Communication application such as video conferencing
  • Integration of information from other applications in the context of joint information processing
• WCM – Web Content Management—refers to information presented on the Internet and Extranet or on a portal whose delivery is controlled by access authorization and storage. Web Content Management includes the following functions, among others:
  • Creation of new or editing of existing information in a controlled generation and publishing process
  • Delivery and administration of information for the web presentation
  • Automatic conversion for various display formats, personalized display and versions
  • Secure separation of access to public and non-public information
  • Visualization for Internet presentation (browser, HTML, XML etc.)