Date Published: 2009-03-30 08:38:00

Getting Started with CRM

In today's tough environment, converting your most promising prospects to customers and your current customers into loyal patrons has become more important than ever. Whether your business is big or small, you need your marketing, sales and customer service people in sync and this can only be done with having a Customer Relationship Management program and system in place. Read more.

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A Primer on Business Intelligence

Organizations seeking to gain competitive advantage in today's tough economic climate need to start seriously looking at Business Intelligence or BI software. In today's tough times, the need for real-time, actionable information is becoming important, specially when deciding where and how to allocate increasingly scarce resources such as employee time, capital, and equipment. Read more.

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