White Rock Beach Resort

White Rock Enhanced Restaurant System with IT Group

Quick Facts:

• Industry : Hospitality
• Company Size : Medium-Sized

White Rock Beach Resort Hotel is located along Subic Bay, 8 minutes away from SBMA and just 2 hours drive from Balintawak toll plaza. It has 130 rooms all equipped with air-conditioning, toilet and bath, cable TV and other amenities to meet international standards.

The Challenge

White Rock’s Hotel and Restaurant System created by a third party developer which ITG shall test, simulate and deploy. Importance of Simulation Activity:

• To understand the behavior of the system.
• To understand problem areas before the implementation.
• To explore the effect of modifications (if needed).
• To identify the inefficiency of the system.
• To gain insight of the system and stimulate creative thinking.
• To communicate the integrity and feasibility of plans.

The Solutions

Implementation Activity Involve:

• User Requirement Analysis and Data Gathering
• Hardware and Network Review Requirement
• Determining system requirements for all department concerns
• Documenting system processes thru Data Flow diagram
• Gathering all forms / document needed
• Convert system process/requirement to technical specification
• Draft work breakdown schedules (WBS) if there is a customization needed
• Prototyping
• Software Coding
• Data migration/Initialization
• Installation of the system
• Pilot Testing
• Formatting of Reports
• User’s Training

The Result

With the assistance extended by our IT professionals, White Rock is now able to make use of the Restaurant System. Their business operation was enhanced making them of better service to their customers.